Shipping Policy

This Shipping Policy outlines our procedures and guidelines for shipping products purchased from our online store.

SECTION 1 - PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

SECTION 2 - SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:

  • Standard Shipping (5-7 business days)
  • Express Shipping (2-3 business days)
  • International Shipping (10-14 business days)

You will receive a shipping confirmation email once your order has shipped containing your tracking number(s).

SECTION 3 - INTERNATIONAL SHIPPING

We offer international shipping to select countries. Please note that international orders may be subject to import duties and taxes upon arrival. These fees are the responsibility of the recipient.

International shipping times may vary depending on customs processing in your country.

SECTION 4 - LOST/MISSING PACKAGES

We are not responsible for lost or stolen packages confirmed to be delivered to the address provided. If your tracking information shows your package was delivered but you haven't received it, please contact your local post office.

For packages lost in transit, please contact us within 30 days of the estimated delivery date.

SECTION 5 - DAMAGES

If your package arrives damaged, please take photos and contact us immediately. We will work with you to resolve the situation and provide a replacement if necessary.

Please save all packaging materials and damaged items until the claim process is complete.

SECTION 6 - CHANGES TO SHIPPING POLICY

We reserve the right to modify our shipping policy at any time without prior notice. Changes will be posted on this page and will be effective immediately upon posting.

CONTACT

If you have any questions about our shipping policy, please contact our customer service team at:

Essancia Fashion

Email: contact@essanciafashion.com

Address: Worli, Mumbai, India

Phone: +91 8080261261

Last updated: June 2023